1. General Eligibility
Refund requests for services purchased from FlickCon Software & Instruments must be submitted via the Support Hub within 7 days of the initial purchase date.
2. Exceptions (Non-Refundable)
- Cryptocurrency payments (Bitcoin, ETH, LTC, etc.) are non-refundable due to market volatility.
- Dedicated server setup fees and third-party licenses (cPanel, Plesk, Windows).
- Domain registration, transfer, or renewal fees.
- Services terminated for violations of our Acceptable Use Policy.
3. Refund Process
To initiate a refund, please open a Billing ticket in the Support Hub. Refunds typically take 3-10 business days to appear on your original payment method.
FlickCon reserves the right to deny refund requests if we detect patterns of fraud or abuse.