Find answers to common questions about our services, infrastructure, and billing.
How long does it take to deploy a server?
VPS, VDS, and RDP hosting plans are deployed instantly upon payment confirmation. Dedicated servers typically take 1-4 hours depending on the custom hardware configuration requested.
Do you offer DDoS Protection?
Yes! All our hosting plans include robust up to 1 Tbps Layer 3/4 DDoS mitigation by default. Advanced Layer 7 protection is also available as an add-on or included in higher-tier plans.
Can I upgrade my plan later?
Absolutely. You can seamlessly scale your VPS, VDS, or Web Hosting plan from our client area at any time without any downtime or data loss. You only pay the prorated difference.
What payment methods do you accept?
We accept all major Credit/Debit Cards, PayPal, and multiple Cryptocurrencies (Bitcoin, Ethereum, Litecoin, USDT, USDC).
Do I get full root/admin access?
Yes, all VPS, VDS, and Dedicated servers come with full root access for Linux OS and Administrator access for Windows OS. You have complete control over your environment.
What is your refund policy?
We offer a 7-day money-back guarantee on all our VPS and Shared Hosting plans if you are not satisfied with our service. Please note that Dedicated Servers and Domain registrations are non-refundable.
Still have questions?
Our support team is available 24/7 to help you with any technical or billing inquiries.